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Poorly designed and implemented AI could reduce the performance of public servicesBeyond demonstrating integrity and empathy in the design and delivery of AI-enabled public services, there are other factors that are…
"AI cannot make human-centred decisions and cannot understand wants or be empathetic" (Workshop participant)Emerging technologies such as AI may fundamentally shape not just how public services are designed, but how people interact…
The pandemic pushed our people, emergency response structures and communities to the limit and required rapid decision‑making in times of great uncertainty. Some critical gaps and lessons revealed in the health response to the pandemic can be…
Guiding recommendation: Develop and regularly stress test preparedness and a national response to a pandemic that covers the broader health, economic and social response and fully harnesses capability and resources…
The first Long-term Insights Briefing explores how the APS could integrate artificial intelligence (AI) into public service delivery in the future, and how this might affect the trustworthiness of public…
This report, on How artificial intelligence might affect the trustworthiness of public service delivery, is the first in an enduring series of public service-led Long-term Insights…
What is a Long Term Insights Briefing?An opportunity for the APS to consider significant, cross-cutting and complex policy issues, and how they may affect Australia and the Australian community in the medium and long term.What did…
Guiding recommendation: Build, value and maintain capability, capacity and readiness across people, structures and systems.A pandemic fundamentally changes the everyday operation of households, businesses, community…
Australian Government agencies maintain capabilities to operationalise their designated roles under national plans. The Australian Government also maintains a number of capabilities to support whole of Afustralian…
Artificial intelligenceArtificial intelligence is rapidly evolvingTechnological innovations have driven world GDP growth over the past millennium, and with each wave of technological advancement, the way humans live, work and relate to each other…
The Secretaries Board met today at the Department of the Prime Minister and Cabinet to discuss the following matters.Strategic OutlookThe Board discussed government priorities, emerging risks and strategic issues.The Board received an update from Dr…
Organisations and people interviewed by the review
Australian Government
The Hon Julia Gillard MP, Prime Minister
The Hon Kevin Rudd MP, Minister for Foreign Affairs
The Hon Stephen…
Feedback received from the community suggests that improving the performance of public service delivery through the use of AI offers a significant opportunity to build agency trustworthinessThe performance of…
The Australian Government must provide leadership and accountability for driving economic equality outcomes and embed gender equity into its decision making, budgeting and policy design, implementation and evaluation…
Heads of Agreement for Skills ReformThis Agreement is made between the COMMONWEALTH OF AUSTRALIA (Commonwealth) and NEW SOUTH WALES, VICTORIA, QUEENSLAND, WESTERN AUSTRALIA, SOUTH AUSTRALIA, TASMANIA, the …
The COO Committee (the Committee) met today at the Department of the Prime Minister and Cabinet to discuss the following matters:APS Integrity Good PracticeThe Committee heard presentations on integrity good practice from DITRDCA and DISR, and…
The COO Committee (the Committee) met today at the Department of the Prime Minister and Cabinet to discuss the following matters:APS Academy Operational UpdateThe Committee received an operational update on the APS Academy from the …
The COO Committee (the Committee) met today at the Department of the Prime Minister and Cabinet to discuss the following matters:Remote working arrangements for the APSThe Committee discussed the work underway to operationalise flexible work…
The Secretaries Board met today at the Department of the Prime Minister and Cabinet to discuss the following matters. The Voice ReferendumThe Board noted an update on the referendum to recognise Aboriginal and Torres Strait Islander peoples in…
A trustworthy APS is united in serving all Australians, enabling the Australian government to provide security, drive productivity and jobs in the economy, improve citizens’ experience of government, and deliver fair and equitable…
The 2022 Graduate Data Forum, hosted by the Graduate Data Network and Institute of Public Administration Australia brought together over 1000 professionals from across the APS. The theme of this…
The Secretaries Board met today at the Department of the Prime Minister and Cabinet to discuss the following matters.Address by the Prime Minister, the Hon Anthony Albanese MPThe Board received an update from the Prime Minister, the Hon Anthony…
PM&C is directly responsible for delivering some Australian Government programs. We also support the Cabinet as the focal point of government decision-making and assist the PM&C Secretary in their APS stewardship…
Our commitment to capabilityThe ongoing development of PM&C’s capability ensures that we can continue to achieve our purpose. Investments in capability also support the department to lead by…
The Secretaries Board has established the following subcommittees:Chief Operating Officers (COO) CommitteeFuture of Work (FoW) CommitteeSecretaries' Digital and Data CommitteePartnerships Priorities Committee.Chief Operating…