PM&C plays a key role in supporting informed decision-making by ensuring the Prime Minister, the Cabinet and our portfolio ministers and assistant ministers are provided with effective and timely advice. It is important that this advice is supported by data, takes a whole-of-government and whole-of-nation perspective, and incorporates the views of a diverse range of stakeholders.
We evaluate this activity by measuring the extent to which our stakeholders are satisfied with our efforts, and the timeliness of our advice.
Intended result 1.1: PM&C provides effective and timely advice to inform ministerial decision-making
Performance measure 1: Percentage of ministers, ministerial and non-ministerial stakeholders satisfied with effectiveness, timeliness and responsiveness of advice received
Targets
| 2023–24 | 2024–25 | 2025–26 | 2026–27 |
|---|---|---|---|
| 76% satisfied | 77% satisfied | 78% satisfied | 79% satisfied |
Why do we measure this?
Maintaining minister, ministerial and non-ministerial stakeholder satisfaction with the effectiveness, timeliness and responsiveness of our advice, is key to achieving our purpose and is an important way to measure our success.
Data source
Responses to the annual minister, ministerial and non-ministerial stakeholder surveys. The surveys are conducted by an independent provider.
Further information on the definition of a stakeholder can be found in Note 2.
Methodology
Results are calculated based on the annual minister, ministerial and non-ministerial stakeholder surveys.
Type
- Quantitative and qualitative
- Output, effectiveness and efficiency
Changes since previous year
The wording of the measure (previously identified as 1.1.1) has been updated to promote a clear link between the measure and the rationale ('Why do we measure this?'). We have also updated the measure to include greater clarity on the stakeholders involved in providing input for the performance result – in this case, ministers, ministerial and non-ministerial stakeholders. We have also made updates to better define our data source and methodology.
Performance measure 2: Percentage of ministerial briefs provided within agreed timeframes
Targets
| 2023–24 | 2024–25 | 2025–26 | 2026–27 |
|---|---|---|---|
| 81% | 82% | 83% | 84% |
Why do we measure this?
Providing timely advice is an important part of our role in supporting the Prime Minister, the Cabinet portfolio ministers and assistant ministers. This is an important way to measure achievement against our purpose.
Data source
The source data for this performance measure is collected within the Parliamentary Document Management System (PDMS).
Methodology
The number of briefs (considered in scope) for the reporting period that are provided within agreed timeframes, divided by the total number of in scope briefs for the reporting period, multiplied by 100.
The result will be supplemented by an analysis of PDMS data. The analysis will assess information from the PDMS to provide an indication of the breadth and variety of decisions supported by advice, and an overview of the external factors impacting the nature, complexity and types of briefs requested during the year.
We will provide the results of this analysis within the annual performance statements in the annual report.
Type
- Quantitative
- Output and efficiency
Changes since previous year
The wording of this measure (previously identified as 1.1.2) has been changed to reflect the percentage, rather than 'proportion', of ministerial briefs provided within agreed timeframes. We have updated the methodology to remove the use of a case study to supplement the reporting on our performance against the measure. Instead, the reporting will be supplemented by an analysis.