We serve the Prime Minister, who is responsible for the delivery of Government priorities. In support of this, PM&C uses a range of mechanisms to help our partner agencies to succeed and ensure Government policies, programs and decisions are successfully implemented. We establish processes to track implementation of Government priorities and report progress to the Prime Minister and his Office. We also build strong reciprocal relationships across the APS enterprise, use our convening power to help projects to stay on track and deliver successfully for the Australian community. We measure the success of this activity through stakeholder satisfaction.
Intended Result 2.1
PM&C effectively monitors and reports progress on the delivery of Government priorities
Rationale
A core aspect of our role is to collaborate with and support the APS to deliver key Government priorities. We do this by monitoring and reporting progress on priorities to the Government. We also utilise our shadow role, our understanding of the Prime Minister’s priorities and government processes to support the APS to deliver on these priorities to the satisfaction of the Prime Minister and our portfolio ministers. The measures seek to evaluate how well we undertake these functions through the independent annual stakeholder satisfaction survey.
PBS Links
Outcome 1, Program 1.1 – Prime Minister and Cabinet, pp. 31–32
Targets
| 2022–23 Target | 2023–24 Target | 2024–25 Target | 2025–26 Target |
|---|---|---|---|
| 75% satisfied | 76% satisfied | 77% satisfied | 78% satisfied |
Period
2022–2026
Data Source / Methodology
Data collected and reported by the Department’s independent annual stakeholder satisfaction survey. See note 4.
Maintaining positive external and ministerial stakeholder opinions on the level of monitoring and reporting on Government priorities is key to delivering this measure and an important way to measure our success.
Type
Output and Effectiveness/ Quantitative and Qualitative.
Explanation of changes since 2021–2025 Corporate Plan
Findings from the Department’s 2021–2022 annual stakeholder survey were used to establish the benchmark target of 75%.
Targets
| 2022–23 Target | 2023–24 Target | 2024–25 Target | 2025–26 Target |
|---|---|---|---|
| 75% satisfied | 76% satisfied | 77% satisfied | 78% satisfied |
Period
2022–2026
Data Source / Methodology
Data collected and reported by the Department’s independent annual stakeholder satisfaction survey. See note 4.
Maintaining positive external and ministerial stakeholder opinions on our ability to monitor, report and understand Government priorities is key to delivering this measure and an important way to measure our success.
Type
Output and Effectiveness/ Quantitative and Qualitative.
Explanation of changes since 2021–2025 Corporate Plan
The word 'value add' has been removed from this performance measure, as the term is difficult to define, and made it challenging for survey participants to respond to. Findings from the Department’s 2021–2022 annual stakeholder survey were used to establish the benchmark target of 75%.