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A trustworthy APS is united in serving all Australians, enabling the Australian government to provide security, drive productivity and jobs in the economy, improve citizens’ experience of government, and deliver fair and equitable…
When the COVID‑19 pandemic emerged at the start of 2020, governments around the world were ill prepared to respond to the scale and duration of a crisis that had ramifications for our health systems, our economies and the very…
*Content warning. Information on this page may be triggering to some readers. If you need support, please call 1800 Respect National Helpline: 1800 737 732 or Lifeline (24 hours): 131 114Gender-based violence is a critical national…
Feedback received from the community suggests that improving the performance of public service delivery through the use of AI offers a significant opportunity to build agency trustworthinessThe performance of public…
Not all people will be impacted by policies in the same way because of their gender. Gender inequality is experienced differently by different people. It can be compounded by other social factors and identities including characteristics or…
Artificial intelligenceArtificial intelligence is rapidly evolvingTechnological innovations have driven world GDP growth over the past millennium, and with each wave of technological advancement, the way humans live, work and relate to each other…
Check against deliveryAcknowledgements Thank you Selina for your Welcome to Country.Please allow me to also acknowledge the Ngunnawal people as traditional custodians of these unceded lands and recognise the many Aboriginal…
"AI cannot make human-centred decisions and cannot understand wants or be empathetic" (Workshop participant)Emerging technologies such as AI may fundamentally shape not just how public services are designed, but how people interact…
This report, on How artificial intelligence might affect the trustworthiness of public service delivery, is the first in an enduring series of public service-led Long-term Insights Briefings.The Long-term Insights…
Let me acknowledge the Wurundjeri Woi-wurrung and Bunurong/Boon Wurrung peoples of the Kulin nation as traditional custodians of these unceded lands and recognise other Aboriginal people with connection to Narrm and the region. We are privileged to…
Guiding recommendation: Build, value and maintain capability, capacity and readiness across people, structures and systems.A pandemic fundamentally changes the everyday operation of households, businesses, community organisations…
Poorly designed and implemented AI could reduce the performance of public servicesBeyond demonstrating integrity and empathy in the design and delivery of AI-enabled public services, there are other factors that are…
The Behavioural Economics Team of the Australian Government (BETA), in partnership with the Australian Energy Regulator (AER), has released the Improving Energy Bills Final Report.
The report applies behavioural insights to the design of energy…
At the Quad Leaders’ Summit on 24 September 2021, the Quad countries (Australia, India, Japan and the United States of America) launched the Quad Principles on Technology Design, Development, Governance and Use. We recognized and…
Note 1: Assessment of performance measures and targetsMeasuresTo assess how we fulfil our purpose and measure achievement, we use a mix of output, effectiveness and efficiency measures, including qualitative and quantitative methodologies and proxy…
PM&C is committed to achieving gender equity which includes ensuring our staff receive equal pay for equal work, regardless of gender. To review whether the department is meeting this commitment, we analyse gendered remuneration annually using…
Please allow me to also acknowledge the Ngunnawal people as traditional custodians of these unceded lands and recognise the many Aboriginal people with connection to the lands of the ACT and region. We are privileged to be on…
The first Long-term Insights Briefing explores how the APS could integrate artificial intelligence (AI) into public service delivery in the future, and how this might affect the trustworthiness of public service…
One of the key themes in the consultation feedback was the need to accelerate progress on gender equality in Australian workplaces. While progress has been made, there is more to do. Gender inequality persists across women’s economic security, women…
World Health Organization, Covid-19: make it the last pandemic, 74th World Health Assembly, World Health Organization, May 2021, 23. Return to footnote 1↩N Ray, Independent Evaluation of the JobKeeper Payment, The Treasury,…
Department of Social Services (DSS) National Plan to End Violence against Women and Children 2022-2032, DSS, Australian Government, 2022; Department of Social Services (DSS) National Plan to Reduce Violence against Women and their Children 2010-2022…
An informal carer is a family member, friend or community member who, without remuneration, provides care to someone within an existing relationship. Almost 2.65 million Australians care for people with a disability, medical condition (including…
The first Long-term Insights Briefing explores how the APS could integrate artificial intelligence (AI) into public service delivery in the future, and how this might affect the trustworthiness of public service…
A key component of the national emergency is the rate at which Aboriginal and Torres Strait Islander women are being murdered and disappeared. While the availability of disaggregated data is limited, the information we do have…
The Australian Government must invest in programs to address community attitudes and bias that prevent women’s full economic participation across a lifetime.Immediate actions7.1. Implement and resource the National…