| Problem-solving |
Applies rich and credible policy, delivery or functional expertise and knowledge of government in all contexts |
- Building understanding how government works – in particular the Cabinet process, the Budget cycle, the legislative process, the major structures of intergovernmental relations domestically and internationally, and public administration and capability
- Demonstrates curiosity about relevant policy, delivery or functional area
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| Solves problems with intellectual rigour, efficacy and pragmatism |
- Bright and enthusiastic, with an inquisitive mindset
- Learning to solve problems through different techniques
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| Acts with integrity and honesty in all situations |
- Adheres to the APS Values and Code of Conduct
- Tells the truth
- Admits mistakes and learns from them
- Acts professionally in all situations
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| Adopts a determined and resilient mindset when faced with difficult circumstances |
- Remains positive and responds to pressure in a calm manner
- Knows when and who to ask for help
- Understands own limitations and stress triggers
- Plans ahead wherever possible and does not mistake tight deadlines for crisis
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| Achieving |
Aims to bring closure in finalising policy to deliver outcomes |
- Gathers and prepares information for contribution to drafting process
- Maintains high standards of accuracy when preparing information and materials
- Is responsive to changes in requirements
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| Brings a distinct perspective to all interactions |
- Has a perspective and is willing to share it
- Challenges assumptions to improve quality of advice
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| Builds trust-based relationships across the APS to deliver whole of government outcomes |
- Builds and sustains positive relationships with team members and clients
- Proactively seeks to understand relationship dynamics with external stakeholders
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| Employs astute judgment to deliver impact on the most important issues |
- Identifies issues that may impact on achieving objectives
- Seeks to understand the issues facing the Prime Minister
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| Communicates effectively and convincingly to influence stakeholders |
- Confidently presents messages in a clear, concise manner
- Adapts communication style and approach to ensure they address the needs of different people or audiences
- Structures written and oral communication to ensure clarity
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| Collaborating |
Shares talent, resources and experience across PM&C and the APS |
- Shares information with others
- Maintains low self-orientation
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| Fosters a flexible and agile working environment |
- Responds in a positive and flexible manner to change
- Is responsive to changes in client needs and expectations
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| Embraces diversity of views and acts inclusively to improve advice and solutions |
- Understands, values and responds to different personal styles
- Recognises different perspectives
- Treats people with respect and courtesy
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| Takes full advantage of innovative technologies and workspaces |
- Recognises the value of technology in improving collaboration and co-design
- Uses innovative technologies and workspaces, where possible
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| Leading |
Supports and mentors others through a strengths-based approach |
- Seeks feedback on performance from others to improve
- Understands and acts on feedback
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Empowers others to deliver and challenges them to reach their highest potential
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- Identifies learning opportunities
- Supports others contributions and efforts
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Embraces and role models courageous conversations in a respectful manner
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- Provides upwards feedback upon request
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Celebrates success and maintains morale to nurture positive team dynamics
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- Raises any issues about team morale
- Builds and sustains good working relationships with clients and team members
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