| Leading |
Supports and mentors others through a strengths-based approach |
- Promotes a strengths-based approach to performance and development, and ensures that managers within the Branch are conducting effective performance conversations with their teams, to achieve outcomes and shape culture across the Branch
- Identifies talent and invests in the professional development of staff across the Branch to build subject matter expertise and leadership capability
- Mentors managers to leverage strengths across their teams, PM&C and the broader APS
- Takes ownership of own professional development as it links to departmental capability priorities and seeks feedback on performance
|
|
Empowers others to deliver and challenges them to reach their highest potential
|
- Shapes a culture where all Branch members are equipped to provide constructive feedback and engage in continuous learning
- Motivates and coaches managers to have regular high quality career and performance conversations
- Creates opportunities for teams to undertake ‘stretch’ opportunities to optimise performance across the Branch
- Connects PM&C’s vision and mission with Branch outcomes to translate the purpose into practice
- Embraces contestability across PM&C and the APS and encourages staff to broaden the scope of input for a better outcome
|
|
Embraces and role models courageous conversations in a respectful manner
|
- Drives improvement of Branch outcomes through constructive feedback and identifying lessons learned
- Enables a workplace culture where difficult issues and changes are addressed promptly and respectfully with consideration given to Branch wellbeing and psychological safety
- Addresses underperformance with direct reports, ensures managers within the Branch are equipped to do the same and enables fair and equitable processes to be carried out
- Creates an environment where all staff feel confident to proactively provide upwards feedback
|
|
Celebrates success and maintains morale to nurture positive team dynamics
|
- Promotes a positive team environment, where people get the work done while having fun by celebrating successes, recognising hard work and fostering inclusive practices
- Leads positive changes to drive a high performance workplace culture
- Engages in the outcomes and successes of the Department
- Actively provides support and interventions in times of high pressure to maintain Branch morale, wellbeing and focus
|
| Collaborating |
Shares talent, resources and experience across PM&C and the APS |
- Identifies and seeks out talent from across the APS and beyond to support a high performance culture and a dynamic operating environment
- Actively shares information with teams, and where appropriate other internal and external stakeholders, to build strategic understanding
- Facilitates and promotes cross-agency coordination, collaboration and contestability for more robust outcomes
- Represents PM&C as a leader of the APS and advocates for the departmental and whole of government agenda
|
| Fosters a flexible, agile and collaborative working environment |
- Creates a flexible and supportive environment that enables teams to meet changing demands
- Anticipates and instigates continuous improvement activities for PM&C and the APS
|
| Embraces diversity of views and acts inclusively to improve advice and solutions |
- Promotes and models inclusive routines and behaviours to leverage a diversity of views, experience and capability for better outcomes
- Actively harnesses experience and differences from PM&C and beyond, in order to anticipate reactions, interactions and improve outcomes
- Promotes and encourages participation in employee diversity initiatives and employee networks to create an inclusive culture at PM&C
|
| Takes full advantage of innovative technologies |
- Maximises available tools, technology and data to innovate, automate and improve collaboration, efficiencies and span of information
- Embeds innovative technologies and systemises information to improve the daily workflow of teams
- Inspires innovation through practical initiatives
|
| Achieving |
Build trust-based relationships across the APS to deliver whole of government outcomes |
- Maintains positive and constructive relationships with senior stakeholders – looking out for and understanding the interests of the stakeholders we serve and the stakeholders we work with
- Contributes to PM&C’s direction and role within government and society, including the whole of government agenda
- Builds strategic relationships with stakeholders and acts decisively where tough decisions are needed to achieve PM&C and whole of government outcomes
- Embeds policy and business outcomes, and sees through implementation issues, through excellent relationships with key stakeholders
|
| Brings closure in finalising policy and business outcomes |
- Supports and translates strategic direction for policy and business outcomes, encourages contributions and communicates expected outcomes
- Oversees the delivery of high quality policy/ business outcomes and government priorities
- Draws on judgement and experience to weigh up complex information and identify critical factors
- Meets, and helps others to meet, performance measures set for policy and business outcomes
|
| Brings a distinct perspective to all interactions |
- Fosters a culture and provides a platform where people can share distinct perspectives
- Challenges assumptions, applies lateral thinking and brings innovative solutions to improve the quality of advice
- Confidently tailors advice, solutions and recommendations from a whole of government perspective on what senior stakeholders need to know at the time
|
| Employs astute judgment to deliver impact on the most important issues |
- Proactively maintains a strong understanding and seeks to strengthen the team’s understanding of cultural, social and political contexts, and anticipates risks
- Focuses on senior stakeholders, listens, knows what is important and anticipates what will become important
- Approaches negotiations with influence, persuasion and a strong grasp of the key issues, presenting a convincing and balanced rationale
|
| Communicates effectively and convincingly to influence stakeholders |
- Presents what senior stakeholders need to know at the time, with clarity and brevity
- Negotiates compellingly and convincingly with key stakeholders, by leveraging organisational communication channels
|
| Problem-solving |
Applies rich and credible policy, delivery or expertise and knowledge of government in all contexts |
- Harnesses views, synthesises ideas, leverages knowledge and seeks to maximise opportunities arising from the broader government context to shape and deliver policy and business outcomes
- Ensures advice is integrated from a policy and delivery perspective, and leverages whole of government advice to solve problems
- Invests in and commits to developing the expertise of staff within the Branch to build the ongoing capability of PM&C and the APS
|
| Solves problems with intellectual rigour, efficacy and pragmatism |
- Uses PM&C’s convening power to solve complex problems using a range of techniques and methods, while dealing with shifting priorities and managing risk
- Marshalls the right expertise and capabilities from across the APS and applies judgement to give considered and sensible solutions for complex problems
|
| Acts with integrity and honesty in all situations |
- Role models the APS Values and Code of Conduct, fosters an open and transparent working environment and applies sound judgement and integrity
- Takes responsibility for mistakes, backs staff, and learns from the experience
- Role models and encourages others to deliver robust and forthright advice
|
| Adopts a determined and resilient mindset when faced with difficult circumstances |
- Proactively enables an environment whereby teams can strive to effectively balance work and personal needs, by understanding limitations and realistic pressures of the operating environment and supporting staff to make use of PM&C’s policies and resources
- Balances and prioritises work of the Branch and maintains momentum to achieve Branch outcomes, despite difficult circumstances
- Remains positive, offers support and responds to pressure in a calm manner
|